Premium Plus subscribers who have call recording switched on to record a percentage of outbound calls can now force Connect to record the next call they make. It’s simply a matter of prefixing the telephone number with *74. The recording nudge also works if the recording percentages are set to zero. Good eh?  

We’ve now completed the full mobile twinning feature on Connect. This means you can now configure your desk phone to forward calls simultaneously to your mobile, AND transfer forwarded calls you receive on your mobile back to your desk phone. All you have to do is dial *75 on your desk phone.

Here at Unitycomm we believe the office must fundamentally change to adapt to the demands being placed on us. Last month 02 closed its Slough Head Office for the day to promote flexible working. This affected 3000 staff. 55% used instant messaging 63% held conference calls 24% held online meetings  3000 hours of travel time [...]

Your data could be at risk and your IT company could be to blame. When we think of the word data centre you likely think about a high cost, secure and safe environment with rows of servers whirring away. However we are discovering that some IT support companies in Leicestershire are charging high costs for [...]

Although just launched we are rolling out our first update to the system today. Current users will be provided the updates relevant to their subscription free of charge. We have loads of new features coming out this year and we’re pleased to announce the latest facilities:  1 – Line Monitoring You can now see if someone [...]

We have been making lots of changes to our hosted telephony services behind the scenes. When designing the new system it was important that we could deliver on the following key areas: Highly resilient – Clients want a system that simply won’t fail due it’s architecture. Easy to use – You shouldn’t need a manual [...]

Technology is freeing people from the way we currently work. This is having huge social and business implications and it is something we love being part of. Two articles of note I would like to share with you: Gartners view of how work is changing HERE The way we interact and communicate with each other [...]

Short post – the numbers speak for themselves. This is loosely based on five users with all the usual caveats. SBS 2011 Office 365 Server (if needed) and Installation/Migration £4,500 £900 Licenses for 5 users £1,250 £897 Anti Virus /Anti Spam £90 0 Backup software / service £250 0 Server Support /O365 includes desktop support [...]

Being passionate about cloud solutions it is easy to forget that many businesses are confused about what the cloud is and what the right route is. So lets ask “What is the Cloud?” Basically if you have ever had a yahoo, gmail or microsoft email accountyou have already used “cloud” before. It isn’t new, in [...]

One of the many advantages of cloud services is that they’re constantly adding new features. Microsoft Office 365 delivers Microsoft Exchange functionality to users without the hassle and expense of on   premise Exchange solutions. RIM has launched its Business Cloud Services for Blackberry. This is a free service that delivers email and other RIM services [...]